Privacy notice English
Who handles your information
KL Office Leasing is operated by Realtag Properties, E(3)2001, at L-2-3A, Solaris Mont Kiara, No.2 Jalan Solaris, 50480 Kuala Lumpur. This notice explains how information is used for office enquiries, landlord requests and leasing services.
Contact klofficeleasing@gmail.com about your personal information or this notice.
Information and its sources
We receive information from your forms, calls, emails, WhatsApp conversations, documents you provide and records entered by authorized team members. For an office enquiry this may include your name, phone, email, company, message, selected building or unit, size, budget, preferred location and target move-in date.
For a landlord request, this may include your name or company, contact person, phone, email, requested service and property information. The private workspace may also hold contact roles, office requirements, communication history, viewings, quotations, tasks and documents relevant to the service. Team sign-in identity, roles and operational changes are recorded to manage access and accountability.
Required details and your choices
The client enquiry form requires your name, phone number, email and message. Company and additional office preferences are optional. The team can also record a phone-only enquiry; an email address is then optional. Without a usable contact method we may be unable to respond or progress your request.
The landlord form requires an individual name, or company name and contact person, plus phone, email and the service requested. Property details are optional at this stage. Without the required fields the form cannot be submitted.
WhatsApp follow-up is an optional preference and is unchecked initially. You can ask the team to change your contact preference, limit further contact or stop handling a request by emailing klofficeleasing@gmail.com. Limiting information or contact may affect our ability to arrange the requested service. Do not provide passwords, payment details or unnecessary sensitive information in enquiry messages.
How we use information
We use information to respond to you, understand office requirements, identify suitable options, confirm property information and commercial terms, prepare proposals, coordinate viewings, follow up negotiations and maintain transaction and administrative records. We also use limited technical information to operate and protect the website and prevent repeated form submissions.
Submitting a property request does not publish a listing or confirm that the submitter has authority to act. The team reviews the contact and property information first.
Who may receive it
Authorized leasing team members access information needed to handle requests. Relevant client details may be shared with landlords, building management and parties involved in coordinating the leasing services you request. We do not publish personal contact details, private client records, landlord/PIC contact records or internal source documents in the client catalogue. Only approved client-facing property information is intended for that catalogue.
The website uses OpenAI Sites hosting and Cloudflare database and file storage. These providers process requests and stored information needed to operate the application. ChatGPT authentication is used for team sign-in. If an email or mailbox provider is configured, it processes the messages selected for that service. Resend is prepared as an optional outbound provider; it is not active at preparation of this notice. Saving an enquiry does not promise that an automatic email will be sent.
Map tiles, fonts and sprites load from OpenFreeMap, which receives technical network requests needed to display the map. WhatsApp and other external links open services operated by their providers. Such services may process information outside Malaysia according to their own arrangements and notices.
Browser storage and form protection
Optional Google Analytics starts only when you choose Allow analytics. It measures public page visits, contact clicks and successfully saved office enquiries or viewing requests using browser/device information and public building or unit identifiers. Form names, email addresses, phone numbers, company names and message text are not sent to Analytics. Google may process analytics data outside Malaysia. Advertising storage and personalization remain disabled in this setup.
Your analytics choice is stored in this browser for up to 180 days. Choose Essential only to decline, or use Privacy choices to change your decision. Withdrawing consent stops optional measurement on reload and clears the site’s Analytics cookies. Previously collected information is not automatically deleted. Enquiry forms and leasing assistance remain available either way.
Your saved shortlist stores selected building IDs in local storage on your browser. Remove saved buildings or clear this site’s browser data to remove that local shortlist. A shared shortlist link contains building IDs.
An essential form-protection cookie uses a random browser identifier and expires after 10 minutes. The server keeps short-lived hashes of the identifier and form requests to count submissions and recognize exact retries; the quota record does not store raw form content. The actual enquiry is saved separately for follow-up. Clearing the cookie starts a new browser allowance. This protection is not a guarantee that all spam will be blocked.
Storage and retention
Operational records are kept in the private workspace for follow-up, transaction and administrative requirements. Access is restricted to authorized accounts. Retention and deletion requests are assessed against the ongoing service and any records that need to be retained; deletion may not be immediate or cover every retained copy. We can explain the outcome when responding to a request. No fixed retention period is stated in this notice.
Access, correction, deletion and contact preferences
Email klofficeleasing@gmail.com to request access to or correction of your information, ask about deletion or restrict further contact. Include enough context to locate the record, such as your enquiry reference and contact details. We may ask for information needed to confirm your identity before disclosing or changing records. We will explain the outcome and any service or retention limitations.
Contact us through the same address with questions or concerns. This notice may be updated when our services or processing arrangements change; the current version will be available on this page.
